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Shipping & Returns

We offer FREE shipping within the contiguous United States and 30 day full refund returns!

COVID-19 SHIPPING UPDATE
While we are for the most part past the COVID-related delays, we can still experience unexpected delays due to COVID-related issues at the factory that may impact the timely arrival of our incoming shipments. If this is the case with your order, we will advise you with an update accordingly.

Shipping

We normally ship out orders within 5-7 business days and we ship via UPS, FedEx and USPS. We ship to residential and commercial addresses within the U.S. and we ship Monday - Friday.

Once we ship your order, we will send you the shipping confirmation to include the order details, as well as tracking information.


Returns

We offer a 30 day full refund return policy. If for any reason you need to return an item, simply send us an email with the return request.

Send your return request to info@duraholdrugpads.com and in the Subject line, enter the words, RETURN REQUEST. In the body of the email, tell us the order number and the item(s) from the order that you would like to return.

Once we receive your request, we will reply with the return instructions within 48 hours.